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Got the same problem, anyone know a fix?
Already tried to reinstall the Gameforge and Aion Client but the problem still occurs.
if you get this message "game not available" you have been using a VPN & got instant banned for 24h. that's how the system works.
That is not how it works.
I had been getting the "You have been disconnected from the server" message all day two days ago and then read about the IP range blocks. To check if I could enter the game from another IP range I started a VPN and tried to connect, and got that red banner. That banner only stayed for as long as the VPN was active though, as soon as I was back on my regular IP and started the launcher, the banner was no longer there. So there is no instant 24h ban from just trying to connect with a VPN.
The more probable scenario is that too many connection attempts were made in a short time and THAT caused the banner. I had that before as well, and it was annoying but it did also not take 24h to disappear again. Also, it was restricted for only the one PC that it happened on, and was not tied to the game accounts OR the gameforge account OR the IP, as when it happened (about 10 days ago) I could still login to my accounts from a second PC.
Actually it is how it works, and that's an official response from the support team. A mate of mine wasn't able to connect to the game & forgot he's vpn active, tried to connect with it enabled & got the red flag instantly, and it was account linked since i had the same red flag with he's account on my pc aswell. (and he did not spam the connect button)
Besides after he wrote to the support he had the specific answer, insta ban for 24h for "suspicious activity" linked to vpn use.
If you had no problems, good for you, but the red flag is linked to vpn use.