5. Now they dont care and not checking forum for feedback?
Hello,
just because they do not anwser every question does not mean that they will not gather and forward the feedback. Every CM is checking all communication channels regulary and forward any feedback and concerns players bring up.
~ Sparx ~
Display More5. Now they dont care and not checking forum for feedback?
Hello,
just because they do not anwser every question does not mean that they will not gather and forward the feedback. Every CM is checking all communication channels regulary and forward any feedback and concerns players bring up.
~ Sparx ~
I can se "We" dont trust it because we dont see communication . Galeas was all the time communicated in forum community. Forum is for communication between server and costumers, It was past years and if something changed in 2 weeks I dont know.
When galeas said he leaves and leave us 2 ppl its means that he left from his position and we will get two ppl on that position . So we expect same attitude as galeas had.
How any of we or you can imagine community manager to not communicate with community ?
Will there be an Option, where u can switch the Server?
Will there be an Option, where u can switch the Server?
This has never happened.
What they usually do is merging servers once one or both are kinda dead servers.
I think it'll continue that way.
This has never happened.
It did, all you had to do was to create conflict on your account and you could easily transfer your characters to different server back in 5.x (or 6.x don't remember now)
But yeah they will likely merge servers rather than allow transfers, I mean if they figure how to handle conflicts with 1 server only
back in 5.x (or 6.x don't remember now)
4.x, 5.x and 6.x
each time it was a mess.
and right now, you can play both faction and create both faction on the same account 'cause no more merge xD
Uuh ok i stopped at 4.0 release so never knew this.
Ty for info.
okay Marstech, i dont know how this particular forum worked in the past, but i do know that the guy you're referring to left.
so you have just as little experience with the current team as anyone, which is nothing to brag about.
Do you want to know what the track record of GAMEFORGE in general (without outlier staff?) observe any of their other games, LITERALLY THE FIRST THING YOU SEE when you open the launcher is a campaign trying to put a positive spin on a server merge in another game they run called NOSTALE, now go into the forum of that and see.
not aion-y enough for you? go into the forum of the ACTUAL AION that gameforge has been running.
seriously. you have a mancrash on Galeas thats fine, but dont make that into a point in a debate.
oh and.
Display More
Display More1. you can get to max level in less than a week, if you have a full week to play games, if you're unemployed or a student or something like that, your answer makes no sense.
do you really think everyone should just start at level 50 then? that kind of attitude is what starts private servers.
3. you're complaining about a built in feature from the main original game, that was my point. do you really think that everything that doesnt fit to little old you should immediately be changed? where's the author creative freedom that NCsoft has? they made the game like this, its one thing to complain about things that are operating not as intended (bugs) its another to just complain because you're having a hard time.
5. I'm willing to bet money that their job is to LITERALLY DO THE OPPOSITE OF TRANSFERRING INFORMATION. the main job of the modern customer support nowdays is to do as little as possible to avoid suffering costs and please consumers with the minimalest of effort. some companies hire people to tire you with a round about condecending ways and avoid saying anything that sounds like a definitive answer, some just hire people to manage the chatter and filter the 1% of extremes, while de-escalating anything else into a thread closed/etc.
The only way to propose any feedback to people who can make changes begins with:
a. figuring out who can actually make the change
b. figuring out the cheapest solution for them (might require some knowhow) and a way for it to be profitable for them (they dont care about your fun - your personal fun is irrelevant, you're a statistical diviation for all they care, they care about the playing population as a whole and how it can profit them).
c. figuring out how to do it quietly, public outrage only works if you can get a huge portion of the population to go buy a pitchfork and march at their door. keep in mind that public embarrasement is not something a stock traded company wants..
lastly, you're calling gameforge cashgrabbie, but i'm not sure how fair that is.
they have an agreement with ncsoft to run the game, i am not sure under which terms, what kind of money they have to tribute monthly, employees, etc.
think feudalism, thats the kind of mindset that we're talking about.
as a business owner myself, i can say with absolute certainty: even if your passion is what you do for a living, you still need to make a living, and pricing something you do out of passion is not easy.
the real test is repeat customers though, wait for next month, see what happens, if a large enough population stays and continues paying, you'll know for sure if you're part of the majority or the minority.
1. You sure we play same aion? I work 8-10 hours a day + have life to certain extend and still managed to 50 just fine without any allnighters or obessive gaming sessions.
Do I want everyone to start at 50? The content below lvl4x is nothing special so whatever.
3. Its literally quality of life with close to no impact on the game. Also it being like that since 2009 doesnt mean it wasnt a bug or that it work as intended.
5.
Community Manager != customer support.
Its on company to come with solutions and decisions based on user feedback. In fact it is very unhealhy if users try to filter their feedback by what they think would be the best for company as it usually just distort the real opinion of the player and leads to poor decisions.
What I said about gameforge has nothing to do with NC.
What I meant is that they just publish things with lowest possible efford, earning initial profit and then after while just keep the game on life support as long they generate any profit. Examples? Kuf2, solo.
More examples?
Check what type of advertising GF do for their products (for example classic) and when they launch their campaigns - you cant check everything they do but theres plenty of data for that.
Even more examples? Just check what type of ppl gameforge seek to employ, they don't look for anyone really experienced and that's not a way to run a successful game for a longer period of time
not everyone is an aionclassic fanboy. i cant speak for others but i came here because i saw an aion clone that actually has population, i am willing to put up with ALOT OF content meddling including with artificial economic disasters as long as other players are still playing.
Your fanboyness has no actual impact on the level of knowledge you seem to have, publisher is a GENERAL TITLE, it CAN ACTUALLY mean different things, and it really all depends on the agreement they had with ncsoft.
if you ever get to read that one, let us know if you agree with the way they handle things, but until then, you know as little as any of us.
the type of people a company seeks to employ cover the positions they have vacant. not what they already are employing
and finally, my last point and i love to quote a specific part of what you wrote here:
5.
Community Manager != customer support.
Its on company to come with solutions and decisions based on user feedback. In fact it is very unhealhy if users try to filter their feedback by what they think would be the best for company as it usually just distort the real opinion of the player and leads to poor decisions.
No it isnt.
A corporation is managed in order to satisfy its shareholders, not its clients.
you may be referring to what amazing marketing departments are telling you (you being the client) but the truth of the matter is that individuals who work in corporations spend their days fulfilling goals, actual deadlines, very few of these employees have any liberty to choose their own tasks to begin with.
those tasked with forum maintenance arent entitled to any RND connections by default, sure, a hands-on department manager may occasionally dabble with innovations, creative solutions and even in extreme cases do the extra-mile-kind-of-thing but thats the exception.
keep in mind, Gameforge operates a game that they arent developing, changes to it may require or even demand NCSOFT intervention (or even approval) we dont know what agreement they had when they were allowed to be the publisher, GUESSING THIS DOES NOTHING TO HELP. so maybe dont.
A corporation is managed in order to satisfy its shareholders, not its clients.
And where did I denied it?
I just said that while users provide the feedback it's the company who makes the decision on how do they approach it (be it ignore it or do something about it).
My point was that players suggesting actual "solutions" do not directly reflect what their problems are and lead to poor decisions.
keep in mind, Gameforge operates a game that they arent developing, changes to it may require or even demand NCSOFT intervention (or even approval) we dont know what agreement they had when they were allowed to be the publisher, GUESSING THIS DOES NOTHING TO HELP. so maybe dont.
It's well known, confirmed by CM(s) over the years on multiple occasions. Both for retail and classic version of aion.
You look at gameforge as generic company as you recently got hooked up with now that classic is out.
On the other hand, plenty of ppl there (me included) talk with actual experience and knowledge as they follow the company for past >10 years.
You look at gameforge as generic company as you recently got hooked up with now that classic is out.
On the other hand, plenty of ppl there (me included) talk with actual experience and knowledge as they follow the company for past >10 years.
Thats your view, I was playing gameforge aion for a while way back then, and moved to the NA version later when the gameforge started to die out, it means nothing though, i doubt anyone who works in gameforge now at this low tier rank of forum handling actually worked back then.
Hello,
if you want to make suggestion, please use the following section of the forum and add for each suggestion a seperate thread:
~ Sparx ~
What the hell, Im asmodian and I can use rift in Heiron to teleport in Beluslan. So Elyoses can use Beluslan rifts to teleport in Heiron and wait players on rift area once they teleport in rift elyos will wait you there are you guys serious? Than make rifts in Cities and not on hills.
Rifts on asmodian maps can be used only asmodians . Sparx
So this is the reason why my kisk on the hills in moorheim get destroyed while I was making spy-quest...
What the hell, Im asmodian and I can use rift in Heiron to teleport in Beluslan. So Elyoses can use Beluslan rifts to teleport in Heiron and wait players on rift area once they teleport in rift elyos will wait you there are you guys serious? Than make rifts in Cities and not on hills.
Rifts on asmodian maps can be used only asmodians . SparxSo this is the reason why my kisk on the hills in moorheim get destroyed while I was making spy-quest...
Yes and since I posted it non care
What the hell, Im asmodian and I can use rift in Heiron to teleport in Beluslan. So Elyoses can use Beluslan rifts to teleport in Heiron and wait players on rift area once they teleport in rift elyos will wait you there are you guys serious? Than make rifts in Cities and not on hills.
Rifts on asmodian maps can be used only asmodians . SparxSo this is the reason why my kisk on the hills in moorheim get destroyed while I was making spy-quest...
Yes and since I posted it non care
No one cares cause it has always been like this. 
What the hell, Im asmodian and I can use rift in Heiron to teleport in Beluslan. So Elyoses can use Beluslan rifts to teleport in Heiron and wait players on rift area once they teleport in rift elyos will wait you there are you guys serious? Than make rifts in Cities and not on hills.
Rifts on asmodian maps can be used only asmodians . SparxSo this is the reason why my kisk on the hills in moorheim get destroyed while I was making spy-quest...
Yes and since I posted it non care
No one cares cause it has always been like this.
It was not. I dont know when you started this game but in 1.5 it was not
What the hell, Im asmodian and I can use rift in Heiron to teleport in Beluslan. So Elyoses can use Beluslan rifts to teleport in Heiron and wait players on rift area once they teleport in rift elyos will wait you there are you guys serious? Than make rifts in Cities and not on hills.
Rifts on asmodian maps can be used only asmodians . SparxSo this is the reason why my kisk on the hills in moorheim get destroyed while I was making spy-quest...
Yes and since I posted it non care
No one cares cause it has always been like this.
It was not. I dont know when you started this game but in 1.5 it was not
Rifts are supposed to be like a naturally occuring thing. Like rain or snow.
Why would they differentiate between Elyos and Asmodians? It makes more sense that anyone on any map can use a rift. Makes for a more fun pvp gameplay.
If your kisk gets destroyed? Well, grow a brain and put your kisk in less accessible spot. I'm sure most rift exits allow glide to less obvious kisk spots.
I guess we need to improve server stability
This is why i stopped playing Classic 
