As you are aware, we are facing since Friday evening some strong DDoS attacks affecting not only our AION servers, but also other games and services across the board. Due to those attacks, you might encounter heavy ingame lags, disconnections and even trouble connecting to our servers.
We would like to assure you that our technical team, with the help of our service provider partners, are actively working to mitigate the impact since it started on Friday as mentioned on Discord.
We are employing various measures and strategies to counter the DDoS attacks, enhance our network security, and safeguard our systems against such malicious activities. Sadly, the people behind those attacks are exploring all possible options to make this harder and thus, to ruin the experience of all users.
We are continuously fighting back and doing our best to restore normal operations as soon as possible.
We understand the frustration and inconvenience this may have caused you and in recognition of the disruption you are facing, our team will be working on a compensation plan next week. But for now, we are putting the priority on the stability of the servers.
Thank you for your continued support and understanding on that matter.
Your AION team.