I cant login again it is the same problem but they posted some news, please read before writing
Posts by Saaam
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Okay, I replied to Support ticket (they one they proposed to follow the copy-pasted solution) and told them it didn't work. Then I also provided them with my IP.
After a few hours they replied back that they have forwarded it to the Technical Team and to wait for the issue to be resolved.
I open the game just to check and now I CAN access it again and the error is gone. So, if anyone has this issue, open a ticket to Support and wait for their response. Unless they provide a general solution.
Good luck to everyone else is all I can say.Was your issue the " The game is currently unavailable to you. Please contact Support." or Unauthorized connection?
I was getting the "Cannot connect to authorization server" error and it's fixed now.
It isn't, im getting it. I can only play with my phone's 4g
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I use w10 but in my opinion is Internet problem, I installed classic aion on wednesday and normal play to friday with static IP address internet 300mb/s now i change location here i can use only 4g/Lte operator (Orange) router and have same problem "Cannot connect to authorization server" I will try to change Ipv4 to Ipv 6 and change DNS router with static Ip address but still have problem I found in google who had the same problem 13 years ago and wrote solution "Try deactivating your proxy server on ytour router, and reboot your pc, this worked for me and my friends. Please let me know if it worked for you aswell."but i cant found any proxy options i my router , but i found a temporary solution for me maybe help someone I disconnect the ethernet cabel use my mobile phone use usb cabel "tathering Usb Internet" i have 30gb limit in mobile phone and i can normal log in to serwer and play. In my opinon problem is ip adress maybe is dynamic I dont now today i will try change router to another and change sim card operator Orange to another , sorry for my english maybe it will help someone.
Code- Dear Pinkbubble,
- Thanks for getting back to us.
- We recommend that you follow these steps:
- 1. Delete the "Data" folder and the "L10N" folder inside your AION installation folder.
- 2. Be sure to remove any changes you may have made to the client (language packs, bat files, etc.).
- 3. Temporarily disable your antivirus, firewall and any other software you may have installed that can modify and/or remove files from your system or interfere with your internet connection.
- 4. Use a wired connection instead of WiFi and restart your router.
- 5. Turn off any type of proxy and/or VPN you may have enabled on your device or connection.
- 6. Make sure you always start the game from the Gameforge client only and don't use external ones, such as DPS meter, Exitlag, etc..
- 7. After following these steps, repair the game again.
- 8. If this does not help, a complete reinstall is recommended after following all the steps listed so far.
- If this doesn't help, please don't hesitate to contact us.
- Best regards
- Cassandra
- Aion game support
I tryed to play with my phone's 4G and it worked... it is a IP problem
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"Drestam — yesterday at 12:14
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If you get a "Cannot connect to authorization server" message:
-> This is due to the protections we added following the DDoS attacks. First, try login a few more times. If it still doesn't work after a few attempts, please contact Support."
This has been writed on Aion discord -> Classic-Troubleshooting
just now?
Yesterday at 12:14
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"Drestam — yesterday at 12:14
⠀
If you get a "Cannot connect to authorization server" message:
-> This is due to the protections we added following the DDoS attacks. First, try login a few more times. If it still doesn't work after a few attempts, please contact Support."
This has been writed on Aion discord -> Classic-Troubleshooting
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The game is currently unavailable to you. Please contact Support.
I'm not use Proxy/VPN. But i can't login too. I feel bad when i can't login game after I'm play 1 char with lvl 23. I'm repair and intall game again and change modem WLAN today but still the same error? I just buy coin and Siel Aura and can't play game in 2 days. OMG...
Who can help me?
I just play 1 char and it is with lvl 15, I payed 100 Euro for? "cannot connect to the server". The support say always the same things to do and that dont work..
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I have the same problem, i got this in the evening