Bots are a problem when the company is too lazy/selfish to hire game-masters who would have a pretty damn easy job banning then. Bots are really obvious by the way and if there is a system (don't remember) that lets you report players in-game. There shouldn't be a legitimate reason why this whole thing should be a problem.
Sure they can make more bots... But if that forces them to swipe their credit cards and repeat the process over and over... It is damn worth it.