This "blacklisting Ip" can be real guys.
At every ddos attacks during these weeks the only way for me to login was to contact support and pass them my PUBLIC ip after every ddos attack.
I can even show here support messages where they ask me to send them my public ip, but dunno if i can.
During the period of blacklisting of my ip i logged in using my smartphone hotspot(using basically a differt ip).
Unfortunately, now, even my hotspot ip got banned so i can't login since 5days.
In my last ticket i asked them for a refund. i didn't logged in even one time since my renewed siel energy. The said they can't, because this problem Is affecting too many players. 🤦🤦🤦🤦