Hello there,
If your accounts have been restricted, you should contact the support system (or if you are facing issues with payments, the billing support system). The forum is not the right place to discuss this kind of topics, and it's definitely not allowed to make the kind of accusations some users have made here.
Hello,
I invite you to contact our support system for this matter. Only there the team can review your case and offer you a compensation in case game bugs or errors made you lost something.
well, they never send email for maintenance. thx but no thx for the spam if this would be the case.
but yes, usually on retail there is notification in /system "server will close in xxx min", was kinda surprised there was none.
at least players talked about it in /3, for those who follow forum and/or discord news
Maintenance messages will be set up for future maintenances, we are sorry for the inconvenience.
Known issue, the team will be working on it 
Server is not down. If you have issues to login, please submit a ticket to the support system, here: https://aion.support.gameforge.com/index.php?fld=en
hello , i just come to play and when i click on play it ask me to use account and password and when i use my GF account it say its inccorect , any tips ?!
Aion Classic - Gameforge, your script fails to redirect me into the login.
Friend list update problem will fix ever? Its have big problem. Since server start there is no update in SHOP for friend list .
It's a known issue - for now it can take a few hours to update properly, but it will be fixed as soon as possible.
Any way to create a game account when I keep getting "An error has occurred."?
Hello,
You can use the same Gameforge account for both clients, but each client will have their own game account (so not shared Coins or anything).
Hello Brouskas,
I suggest you to contact the support team here. They will assist you to find a solution to your problem
Hello, please contact the support team if you are facing issues to login the game
Hello! Please contact the support team if you are having issues to connect to the game
Daveius , Where will it be announced when the problem is solved?
We will post a thread with known issues and keep it updated with our progress on them, so yes - we will try to announce when they're fixed
No news guys, please be patient
Sorry for this question, never play Gameforge before - Can I use ping reducer like WTfast, Exitlag ... ect?
I have bad ping from outside EU,
Thank you
You can't. Those services are a VPN in the end, and using VPN is against our terms of service, which can lead to your Gameforge account being restricted automatically as soon as a VPN usage is detected.
Even if it's with more ping, that's a way better option than not playing at all, so please do not use this kind of services.
Hello,
If repairing the client didn't work for you, please contact our support system - the team will help you to find a solution to this issue
In that case, please contact our support system - they will handle the matter and help you to find a solution
There is not an IP block in Greece. Are you sure you didn't try to login using a VPN or a "speed booster"? Because these can actually prevent you from accessing the game.
In both cases, please submit a ticket to the support system - the team will provide you more info about what could be happening.
Display MoreAnyone else have this issue:
I have an existing account.
I made a new one just in case.
..please ad it manually.
Where?
How?
For Gameforge client related issues, please contact our support system.
Can you please open a thread in Bug Reporting explaining a bit more what's your issue exactly?
I want to pay money for aura, where is the store, where can I pay?! =)
Known issue, the team is already working on this.
purchased daeva coins for 10 euro worked fine with credit card option i also recieved a purchase ID ticket. However did not recieve the coins and it says on my email :
Unfortunately for security reasons we have temporarily disabled the payment method you selected, in order to protect our customers.
For this issue, you must contact our billing support.
Hello, does it improve if you activate vertical sync?
In that case, please contact our support system https://aion.support.gameforge.com/index.php?fld=en
Anyone had this error while trying to buy Siels Aura?
