Reset veteran rewards(Manage bonuses)

When new system restarts rewards(Manage bonuses)?
It was always 01/07, unfortunately from what I see - the restart did not occur.
When can we expect the rewards we paid for?
Celes  Galeas  Drestam  Grimnir  Daveius  Fossilo

System has been active for some time - link to the topic:
AION JOINS THE GAMEFORGE CLIENT

Quote from Nemesis Stormheart

Veteran rewards will not refresh again. The "manage bonuses" tab only exists to get your old stuff before the change to the new Gameforge client.

Thanks, but I'm waiting for information from the team.

While I and my friends are holding off on writing to bank regarding a refund for 5 accounts each, topped up on the date in which the bank grants refund - until I receive a link to a post on the Aion home page informing about it - if such an information post does not exist, together with my friends(3-5account each, 6 ppl), we will simply submit a refund application to our bank - If I were alone, I might have a problem explaining that game provider scamed me, but when several people reported it, the problem solved itself - we already used this "privilege" once - with a smaller group we regained money within 2 weeks.

Anyway - thanks.

We already started procedure of recovering money from new accounts(new accounts 80/80GP) - since GF robbed us of one prize pool (because system was unavailable before reset), I see no reason why We should not recover the money for these new accounts.

They can ban these accounts, they are useless anyway since GF showed off as usual and robbed/scamed players.

Quote from Drestam

If we could have kept the Veteran Rewards and Hero Trials, we would have.

Migrating the game to our Gameforge Client changed things on the back end and we could not bring those mechanics with the migration.

Hopefully we would like to bring them back in the future but that would be a lot of effort.

This is an obvious lie.

What does the veteran reward system have in common with the luncher?

Especially since a tab has already been added to collect rewards?

A simple JOB in the database set to 2 dates: 01/01 and 07/01 would be enough to reset rewards list for each account(or JOB in crontab).

You can tell such lies to children, on the forums of your other games - aimed at this age(young) group.

I just hope that more people will get angry and get their money back through bank.

Quote from Drestam

I don't have all the details and I wouldn't be allowed to share everything anyway but if I remember correctly, it has to do with different shop systems between the 'old' version and the version currently on the GF Client.

Store is a separate web application that can only be run in a primitive browser inside client.

Again - since the mechanism for receiving rewards is ready, there are absolutely no contraindications to resetting the reward list.

You have a ready, safe mechanism, already implemented in luncher, and this is only element (with emphasis on safe) that would require some work - but it is already ready.

Mechanism "just" resetting reward list takes 5-10 minutes of work for a beginner programmer (it doesn't even have to be a programmer, just someone who manages the server and has access to CRONTAB, MySQL/SQL (or another database engine on which server emulator runs)).

I have been building data management systems and creating online stores for over 10 years.

But when I read the reasons you give, I rub my eyes in disbelief - that a multi-million-dollar company has such primitive problems (assuming, of course, that you(GF) have no attitude "don't give a damn" to Aion Live anymore).