please contact the support here: https://aion.support.gameforge.com/index.php?fld=en
You can upload images there and if you want to share a video, you can upload it on youtube, set it to private and share the link in the ticket.
~ Sparx ~
Sparx if you are Truly interested in stopping the bot wave, then please PM me or have one of your team arrange a conference. I can share over 15 years of experience with Aion, during which time I ran one of the only Ping/Lag reduction companies; Smoothping.
I have no desire to revisit GF Aion Classic, as NCSOFT did not manage the re-launch very well. I do wish though to pass on the observations and detection methods you could easily employ.
I can provide you with access to the mind of NA's most known guild masters (not myself) and the reasons why Classic failed in NA and disincentivised play from day 1.
If these 3 items are still outstanding, you will have issues.
1) Print Screen button make players un-targetable
2) No form of cheat protection. Game Guard or EAC, just have something
3) Unwillingness by GM's to use data captured on players cheating.
4) Recalcitrant action by Staff to ban bots.
Bots should not be able to run without near immediate inspection by a staff member after a report.
This aspect often tinges with a feeling that the gold farmers have disincentivize staff against prompt action.
I documented in a spreadsheet all of the bots on Aion Classic NA, with video recordings of each bot.
NA did not ban any of the accounts. Not a single one.
Please don't make the same mistakes that NA managed to do 15 years apart.